SRM Help Desk 2005 1.0

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access format .mdb on the backend insures you can even user 3rd party reporting software, but with the built in ability to create your own reports and output to .csv or Microsoft Excel you probably won't need to use other reporting software. Site license includes both the Windows application and optional web interface for unlimited users.

Keywords: Help Desk, Customer Support, CRM, IT Help Desk

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Author:

Dennis Baggott and Sons     Other programs by Dennis Baggott and Sons

Downloads:

224

Size:

9777K

Cost:

$479.00 US

Users Rating:

    Reviews (0)     Write review

Feedback:

Report broken download     Report spyware [?]

License:

Shareware [?]

Operating Systems:

Release Status:

new (2005-09-06)

Recent Changes:

Totally Redesigned and Web Application

Supported Languages:

English

Additional Requirements:

Not Established

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