VisNetic MailFlow 5.1.0.4

Comprehensive email response management and archiving software. Administrator defined routing rules allow incoming emails to be automatically handled and routed to the appropriate agent groups for prompt attention. Administrator defined agent rights determine scope of availability of features that include the ability to view messages, view complete history of each message, view history of each contact, search for any message or messages with common search parameters. Standard response libraries help companies deliver consistent messages to all customers. Shared inboxes allow multiple agents to respond concurrently to messages in the same inbox, without duplicating efforts. Advanced, scheduled, reporting options allow administrators to realize average response and resolution times, who?s being most productive, and overall email trends. MailFlow also includes features that allow for alerts when unanswered emails have reached defined volumes or response time limits.

Keywords: Email, e-mail, email response management, email archive, customer relationship management, CRM, collaboration

Author:

Deerfield Communications, Inc     Other programs by Deerfield Communications, Inc

Downloads:

555

Size:

10257K

Cost:

$795.00 US

Users Rating:

    Reviews (0)     Write review

Feedback:

Report broken download     Report spyware [?]

License:

Demo [?]

Operating Systems:

Release Status:

update (2014-04-10)

Recent Changes:

Fixed issue where update to Google Chrome Version 34.0.1847.116 m broke Ticket Lists and Message Composition.

Supported Languages:

English

Additional Requirements:

http://www.visnetic.com/support/requirements/

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