An ITIL guided and automated helpdesk, to log and analyze and escalate support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, make calls, web access, KB, SLA, statistics & reporting.
[read more] [download] License: Shareware, Price: $200.00 US
|
Downloads: 304
Size: 23076 K
Date: 2011-08-30
|