The live help tool like eAssistance Pro supports multiple languages to cater needs of native users from all around the globe. It offers an option to set time zone to display chat as per the selected time zone. The tool operates as an ideal windows live chat and totally customizable GUI alongwith custom settings.The live chat software provides complete details on all the activities performed within the operator console in the form of logs. This help desk software is featured with Geo location mapping that identifies geographical location of website visitors chatting currently.
This eAssistance Pro very well allows its user to easily incorporate online web chat with popular CMSs like Wordpress, Joomla, Drupal; and various other e-commerce platforms like Big Commerce, Magento, etc. The software offers one-click install plug-ins that can be easily incorporated in the websites. The application offers plug-ins for a number of websites such as Wordpress, Joomla, Blogger, Drupal, Zen Desk, Magento, Big Commerce, Sales Force, Zen Cart, EBay Pro Stores and Shopify.
This live chat allows website operators to let them get engaged in meaningful chat sessions with online website visitors for online web chat even from small screens. Let it be an iPhone, iPad, iPod touch or any other hand-held Apple device, Blackberry mobiles, Android devices, whatever is preferred by the user to surf the website, the live support tool is fully compatible with them all only in case the website is mobile-friendly. If the website is customized for Samsung Galaxy S Series or a tablet, eAssistance Pro lets user to initiate an online conversation from these devices as well. For more information visit: www.mobile.supportlivechat.org
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