Akeni Live Help 123 - Corporate IM 1.1

Live Help 123 for Corporate Instant Messaging ( IM ) is a feature rich hosted live help system that can be integrated with Akeni Social Networking Software. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; real time tracking to monitor a visitor's activity on your web site; canned replies for frequently asked questions; etc.

Keywords: live help, live support, live sales, instant messaging, web chat, chat, conference, notification, email, server, akeni, social networking, collaboration software

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Author:

Akeni     Other programs by Akeni

Downloads:

871

Size:

4276K

Cost:

$39.95 US

Users Rating:

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Feedback:

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License:

Demo [?]

Operating Systems:

Release Status:

update (2014-03-30)

Recent Changes:

social network software

Supported Languages:

English

Additional Requirements:

Pentium 266 or better

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